Essays / tags / buy

Experience of extended warranty with Best Buy

As you know from my latest post, I broke my D810.

More than two years ago, I spent the extra money to buy Geek Squad Protection with the camera from Best Buy. At the time it was expensive, the camera along with the protection and tax was north of 3800 USD. You might ask, "Why Best Buy?" It was because of their Geek Squad Protection. I was told by my peers that they received full value camera replacements for their camera repairs.  I didn't know how it was going to work out, how effective or what not, but it was time for me to find out. 

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Camera Down

This happened a little while ago:

I had a weekend long job in SF where I was traveling throughout the city and as well as along Highway 1 to capture photos. During the first night, I dropped my camera (d810), prism first, onto carpeted ground. It actually fell out of my bag.

It shot fine, but what I didn't know was that it killed something internally that I was unable to trigger anything flash related on the camera. That includes PC sync, hot shoe and built in flash. My extended trip plan was quickly cut short when I was called to fly back to LA for another shoot the next right after the end of the weekend job. Between flying red eye, prep, and shoot the next morning, I didn't figure out nor realize the fault with the camera body.

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